Terms of Service

1. Introduction

These Terms of Service ("Terms") govern your use of the Coventry Surveyors website (coventrysurveyorsuk.com) and the surveying services we provide. By using our website or instructing us to carry out services, you agree to these Terms.

Coventry Surveyors is a firm of RICS-regulated surveyors. When we carry out a survey, our terms of engagement (provided separately) will also apply.

2. Website Use

You may use our website for lawful purposes only. You agree not to:

• Use the website in any way that violates applicable laws or regulations
• Transmit any unsolicited or unauthorised advertising or promotional material
• Attempt to gain unauthorised access to any part of the website or its servers
• Use the website to transmit harmful, offensive, or misleading content

3. Intellectual Property

All content on this website — including text, images, graphics, logos, and survey reports — is the intellectual property of Coventry Surveyors or its licensors. You may not reproduce, distribute, or use any content without our prior written consent, except for personal, non-commercial use.

4. Survey Services — Terms of Engagement

When you instruct Coventry Surveyors to carry out a property survey, a separate Terms of Engagement document will be provided. This document will specify:

• The scope of the survey and what is included and excluded
• The fee agreed and payment terms
• Our professional liability and its limits
• The standard to which the survey will be carried out (RICS Home Survey Standard or equivalent)
• Limitations on third-party reliance on the survey report
• Our complaints procedure

Survey reports are prepared for the sole use of the instructing client and may not be relied upon by any third party (including mortgage lenders, other purchasers, or subsequent owners) without our written consent.

5. Limitations of Website Information

The content on this website is provided for general information purposes only. It does not constitute professional surveying advice. You should not rely on any information on this website as a substitute for obtaining a formal survey report from a qualified surveyor.

We make reasonable efforts to ensure the accuracy of website content but we cannot guarantee it is complete, current, or error-free. We accept no liability for any loss arising from reliance on website content.

6. Limitation of Liability

To the maximum extent permitted by law, Coventry Surveyors shall not be liable for:

• Any indirect, consequential, or special loss arising from use of our website
• Any loss arising from information on our website that is incomplete, inaccurate, or out of date
• Any disruption to or unavailability of our website

Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

Our liability in respect of survey services is governed by the Terms of Engagement provided to you at the time of instruction and is subject to the professional indemnity insurance maintained by Coventry Surveyors in accordance with RICS requirements.

7. Third-Party Links

Our website may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for them.

8. RICS Regulatory Framework

Coventry Surveyors is regulated by the Royal Institution of Chartered Surveyors (RICS). In the event of a dispute about our services that we are unable to resolve through our internal complaints procedure, you may refer the matter to:

• RICS Dispute Resolution Service — for disputes about RICS member firms
• The Property Ombudsman — for disputes about property agency services

Full details of our complaints procedure will be provided in your Terms of Engagement.

9. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or from our services will be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated date. Your continued use of our website after any changes constitutes your acceptance of the revised Terms.